🔁 Refund & Returns Policy
Last updated: [April 22, 2025]
At [Your Company Name], we stand behind the quality of our packaging and labeling products. If you’re not fully satisfied, we’re here to help.
✅ Eligibility for Returns
We accept returns under the following conditions:
- Items must be returned within 7 days of delivery.
- Items must be unused, unassembled, and in original packaging.
- Return shipping costs are the buyer’s responsibility (unless item is defective or wrong).
🚫 Non-Returnable Items
We do not accept returns for:
- Custom printed labels or branded packaging
- Bulk orders of 100+ units
- Clearance or discounted items
- Opened or used items
⚠️ Damaged or Defective Products
If your order arrives damaged or with a manufacturing defect:
- Contact us within 48 hours of delivery.
- Include clear photos of the damaged items and packaging.
- We’ll arrange a replacement or refund based on the issue.
💳 Refunds
- Approved refunds will be issued to the original payment method within 5–7 business days.
- Shipping charges are non-refundable, unless the error was on our end.
📩 How to Start a Return
Please contact us at [your email address] with:
- Order number
- Reason for return
- Clear images (if applicable)
We’ll guide you through the process promptly.